Terms of Service

1. Services

ÉireStack provides website design, development, eCommerce solutions, and related digital services as agreed in a written or electronic quote. The scope, timeline, and price are defined in the project quote issued prior to commencing work.

Any work outside the agreed scope will be quoted separately and requires your written approval before work begins.

2. Quotations and acceptance

Quotations are valid for 30 days from the date of issue. A project begins when you confirm acceptance in writing (email is sufficient) and the deposit is received.

Verbal agreements are not binding. All scope changes must be confirmed in writing.

3. Payment terms

• - Deposit: A deposit of 50% of the agreed project fee is due before work commences. This is non-refundable once design work has begun.
• - Balance: The remaining balance is due before the website goes live or final files are delivered.
• - Overdue invoices: Invoices unpaid after 14 days of the due date may incur interest at 8% per annum above the European Central Bank base rate, in accordance with the Late Payment in Commercial Transactions Regulations 2002 (SI 388/2002).
• - Hosting and maintenance: Where applicable, hosting and maintenance fees are billed monthly or annually in advance and are non-refundable for the billing period.

4. Client responsibilities

You agree to:

• - Provide all required content (text, images, logos) within 7 days of project commencement, unless otherwise agreed.
• - Respond to review requests within 5 business days. Delays caused by late client feedback may affect the agreed timeline.
• - Ensure all content supplied to us does not infringe third-party intellectual property rights.
• - Provide accurate information. We are not liable for errors arising from incorrect or incomplete content you provide.

5. Intellectual property

On receipt of final payment, all custom design and development work created for your project transfers to you as the client. You own the finished website.

We retain the right to display the completed work in our portfolio and marketing materials unless you request otherwise in writing before project completion.

We retain ownership of any pre-existing tools, frameworks, libraries, or proprietary code used in building your site. Third-party libraries (open-source software) are subject to their respective licences.

6. Revisions

Each project includes a defined number of revision rounds as stated in the quote. Additional revisions beyond the agreed allowance will be charged at our standard hourly rate.

A revision is a minor adjustment to an approved design. A change in direction, new requirements, or substantial scope changes constitute additional work and will be quoted separately.

7. Project timelines

We will use reasonable endeavours to meet agreed delivery dates. However, timelines are dependent on timely receipt of client content and feedback. We are not liable for delays caused by late client responses or force majeure events.

If a project is paused by the client for more than 30 days, we reserve the right to invoice for work completed to date and reschedule the remaining work when capacity allows.

8. Limitation of liability

To the maximum extent permitted by Irish law, ÉireStack is not liable for:

• - Loss of business, revenue, data, or profits arising from use of the services.
• - Downtime, errors, or security incidents on third-party hosting or services.
• - Content errors arising from information supplied by you.
• - Indirect, consequential, or special damages of any kind.

Our total liability for any claim is limited to the total fees paid by you for the specific project in question.

9. Termination

Either party may terminate a project by giving 14 days' written notice. In the event of termination, you will be invoiced for all work completed to date at a pro-rata rate. The deposit is non-refundable.

10. Governing law

These Terms are governed by the laws of the Republic of Ireland. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the Irish courts.

11. Changes to these terms

We may update these Terms from time to time. Updated Terms apply to new projects and engagements. Existing projects are governed by the Terms in effect at the time of acceptance.

12. Contact

Questions about these Terms? hello@eirestack.ie